Sometimes we get takeout from a local Italian deli. It's a great place to get yummy sandwiches.
As I waited at the cash register for our to-go order recently, the obviously experienced waitress who greeted me handled two phone calls, got drinks for another table, took an order from the table behind me, and flagged down the server who took our order by phone.
Minutes ticked by.
I started feeling impatient, but as I looked around, I noticed there were two servers for the whole restaurant. There were about 20 tables, all occupied by customers. Both servers frantically rushed around, looking as though they didn’t know how they’d dig their way out of this mess.
Meanwhile, more customers were pouring through the door, gathering in the small waiting area to be guided to a table by a hostess that didn’t exist.
It all took me back to my younger years. I remembered working in similar jobs. No matter what you do, you’re letting someone down.
As I finally paid and gathered my order to walk out the door, I wasn’t upset that it had taken about ten minutes to pay for an order that was already bagged up and ready to go. I was grateful that I got to go home and spend the evening like this:
There were two servers who likely would have traded places with me in a heartbeat.
Have you ever had a stressful job? Does revisiting that same type of business take you back?