Saturday, April 05, 2014

E is for Email

This month I'm participating in the A to Z Challenge. My theme is indulgences. Today's letter is:


Today, I'm writing about something I spend far, far, far too much time on.


In addition to being a novelist, I'm also a freelance writer. Because I have so many clients, I have started turning away clients who say, right off the bat, "Can we have a quick phone call?"


I've learned over the years that some people work better by phone and some work better by email. I work better by email. Therefore, I work better with people who can express their thoughts through email. Once you realize that, life is much easier!

So I spend my day chained to my email. Luckily, over the past three years, I've collected a group of longtime clients who send me what they need. I do it and send it back. All is well.

Unfortunately, this means I spend far too much time on email!

How do you prefer to communicate with people? Do you find yourself preferring one method of communication over another?

37 comments:

  1. I am both-with friends and family I like the phone as it makes me feel closer but at work, I prefer to work via e-mail-quicker and I don't have to talk to them as much unless they are a real sweetheart-horrible of me:)

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  2. Oh, I SO prefer email! I'm not a big fan of talking on the phone, even to the people I love. I wish all my clients would email me!

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  3. I definitely prefer email or texting. Although I talk on the phone for a living (oh, the joys of working in a call center), I'm just not a phone person!

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  4. Pretty much the ONLY person I talk to on the phone is my mom (okay, sometimes my sister). With two kids at home, I don't usually have time to chat, whereas an email can be written in a bunch of short spurts over the course of the day.

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  5. I love talking to friends and family. It's really tough to get a work assignment over the phone. You're trying to talk and type and, afterward, as you're starting the assignment, your notes are a mess.

    Liz--I go with my gut. There are a couple of times when it was a really lucrative assignment, or I had a good feeling about the assignment, that I was more than happy to speak on the phone so that person could get a better feeling about me. But those clients are respectful and set up an appointment. The words, "Do you have a few minutes for a Skype call" are red flags, I've learned. If they won't set a time to talk and show respect before you've started working, they generally won't after, either.

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  6. I'm a twofr' too. Each one is easy to use. Thanks for stopping by on the A-Z!
    Katy Did

    Life's Ride In Between

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  7. Visiting from A/Z; I too spend way too much time on email (like right now I should be going grocery shopping, but I want to clear my email before we go, LOL). My preferred way is email over phone and email over texting :)

    Enjoy the rest of the challenge!

    betty

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  8. Oh, I prefer email so much more than the phone. I think I spend too much time on both though.

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  9. I prefer email and always tell those who want to chat on the phone to email me. Except my children and sister.

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  10. EMAIL. I get stuck on the phone. Like seriously. I love my friends and family, but if they don't link me in on facebook or email me, I'm probably not going to get the message.

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  11. Crystal--I know! I have the hardest time ending conversations. I don't know what it is, but I lack whatever skill it is that helps people get off the darn phone. It was worse when I worked in an office. People would stop you in the hallway and talk for 10 or 20 minutes and I'd be stepping away--hint, hint, gotta go--and they'd KEEP talking. Ugh!

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  12. For most things I prefer email. For someone who could spend all night on the phone as a teenager it's amazing how much I hate to talk on the phone now. Some things do get resolved much quicker on the phone and some people (like my mother and best friend) want long phone conversations. Other than that, email first then text.

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  13. Donna, I find it odd that we spent HOURS talking to our "besties" on the phone as teens, yet today's teens do everything but talk on the phone. I guess they text back and forth all night? Or Snapchat? It doesn't seem the same!

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  14. I guess it's a shame but I prefer email or texting too. I like the fact that it leaves me a record of our conversation as well in case I want to refer back to something. I still enjoy an occasional phone call but I just do not like to be on the phone for very long. Funny how things change.

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  15. Lea, when I worked in an office, I quickly learned the importance of email as a paper trail. You only have to get in trouble for something you were instructed to do via phone ONCE to realize the value of having written documentation!

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  16. I prefer texting if it's a quick message, email if it's something a little longer, and over the phone if I'm worried at all that something won't translate correctly over written word. It all just depends. But talking on the phone is my last resort, I hate it.

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  17. I love email! It really suits the introvert in me. I can take my time and find the right words. I do like speaking to close friends on the phone but not anyone I don't really know. I have also found Facebook groups a good way to network with people from around the world, who are all interested in one issue. I always end up with far too many emails to answer. I can only imagine the amount you receive!

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  18. Hi Stephanie, I too prefer email, although it often doesn't capture intention the way tone of voice does. But it's in writing and there's a record of it, so it's a good option for business.

    (Saying hi from A to Z, www.writeonsisters.com.)

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  19. Hi Stephanie,

    I'm a freelance writer as well, and I also end up spending far too much time on email. It can take up my entire day if I let it.

    I hate talking on the phone, but I still do all my interviews that way. I find interviewing someone over email doesn't give the same results, but I dread making those calls every time.

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  20. Definitely email! I won't even answer my cell phone unless it's my husband or kid's school. Everyone else can leave me a voice mail :)

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  21. Have you noticed how some doctors' and lawyers' offices avoid email like the plague? Nothing would be easier for my doctor than to just send me those lab reports via email. But they'd rather call me and rattle off some incomprehensible medical jargon, which I forget before they get to the last period!

    Gerhard Venter
    Through Pain to Victory

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  22. I never thought I would say this, but Email has become my go to communication...that and texting for quick messages. Both non-intrusive on both parties time frames. Piggyback visiting from today's AtoZ's Homepage Comments.
    Sue at CollectInTexas Gal

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  23. There was a time when I used to actually enjoy the phone...long long ago.

    I have a 3 hour period every day at work where I get bombarded by phone calls, so I generally don't talk to anyone after that is over.

    I'm all about texts and emails now unless you are family.

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  24. Stopping by on the 6th day of the #challenge, Congratulations on your blog. I'm writing about gardening and related topics if you have time or interest. Come see me.

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  25. I much prefer email - you can think for a moment before answering and get much more information. I cannot abide text conversations.

    Really enjoying this challenge :)

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  26. I prefer email, too. Not only can I deal with it when it's convenient for me, I can think about what I'm going to say and edit it before I hit send.

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  27. I prefer e-mail for most things involving work. I can better organize my thoughts rather than shooting from the hip. I remember reading an article on introversion that said phone calls can feel like someone jumping out and yelling "Boo!" With e-mail, you communicate when you're in the right head space.

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  28. I'm with you on the email preference for work. As someone who finds herself scattered between five things in five minutes, I rely on having the entire conversation captured in email so no details are lost.

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  29. Now I don't know who of you are old enough to really remember when there was no communication except the phone (apart from telegrams). In sales seminars they'd say: "Letters take way too long. Just take up the phone and talk to them!" Now none of us like to get a phone call. How did that happen? Do you all realize that a 120 year old technology has just become obsolete? That's history in the making!

    Gerhard
    Through Pain to Victory

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  30. I am an email person--no intrusive and I can be detailed if necessary. Unfortunately, some folks are better with a phone (as they don't like to read everything which means they tend to skip around my email), so I know I better call them to be sure they understand.

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  31. Something I bet few of you thought about: email has no accent. I was born and raised in South Africa, which gives me an accent somewhere between British English and Australian, with a touch of Afrikaans. I live in rural Georgia (USA) now, and although I find the accent absolutely charming, sometimes I don't understand a word. When I go to the feed store, for instance, I must take someone with me who speaks 'Georgian.' Email fixes that.
    Gerhard
    Through Pain to Victory

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  32. I do email better as well. I freelance as well and that is how I do it exclusively.

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  33. Email is definitely easier for me most of the time at work. However, if there's a problem or issue that needs resolving, I find a phone call easier and much quicker in the long run. :-)

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  34. I am an email/text message type of person myself. I'm not a fan of talking on the phone if I don't have to, haha. So I am right there with you, if you want my attention, send it to me in an email and the more concise and do the point, the better!

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  35. I'm with you, email has made life so much easier. However one of my biggest pet peeves is people who don't use it properly. Hopefully with a dedicated list of clients this doesn't happen to you too often

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  36. I like email, but does your rule mean you NEVER talk to clients? In a previous job I spent a lot of time talking on the phone and I used to like the sound of other people's voices. (Some drove me nuts).

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